What is a Virtual PBX?

A virtual PBX is a phone system that is not physically present at your premisses. In stead you make use of a large phone system in the server space of a telecommunication provider. You only have phones and a stable connection to use your telephone services. The advantage is that you don’t own a system that needs to be maintained, nor do you to replace it with a new one after a few years. This service model is also known as Hosted Telephony or Voice from the Cloud. Your Virtual Switchboard is proactively managed 24x7, so there is a high up time guarantee and you can always be reached by phone. Small companies with a few employees can take advantage of functionality that is usually found only on more expensive systems. You pay per user, per month to use the virtual PBX.

How does it work?

There is an large extensive modern telephone system in the data center. It is purposely built to be used by many different companies. Because the entire system is 'IP' based, it is accessible from anywhere. You can use both desktop phones, wireless phones or a so-called "soft phone'. A soft phone is special software for your PC or laptop so can use it as a phone . This lets you use your PC or Laptop anywhere where you can access the Internet to place and receive calls, using your own land line number! You don’t need to invest in a private phone system, no maintenance costs and you remain flexible. If you need more devices hooked up they can simply be added using the web browser, without any investment.

To whom is this service interesting?

The choice between a hosted voice and owning your own system depends on on various factors. Our consultant will analyze and advice you what is the best suited for your situation.