Vertical Defines the Industry Standard for Unified Communications with the Release of Wave 2.5

Mobile Extension, Secure Instant Messaging, Integrated Softphone, synchronous Microsoft Exchange Server and Web Integration - all standard features and available as a software upgrade

What's new in Wave 2.5?

The Wave IP 2.5 software release, offers robust backup and recovery options as well as some key new features and enhancements to the award winning Wave ViewPoint Unified Communications client, including:

• Wave Live Image - Integrated Disaster Recovery Solution using industry leading disk imaging solution from Acronis
• Wave ViewPoint
  • Wave ViewPoint Auto Update: Zero touch upgrade of Wave ViewPoint client
  • Automatic account code association based on contact match
  • Enhanced context menu – Easy access to coach queue calls
• Wave Global Administrator
  • Export Personal Call Rules and Routing Lists into CSV files for bulk editing in Excel
  • Bulk Import Personal Call Rules and Routing
  • Use Import User functionality to now update existing users
• Wave IP PBX Enhancements
  • Presence aware call routing for Group Calls
  • Improved configuration for SIP protocol attributes (P-Asserted-ID, Domain source etc)
• Support for Microsoft Internet Explorer 8
• WaveNet
  • Share voice mail book marks when forwarding over WaveNet

Read the press release here

What was new in version 2.0?

• Unified Communications Enhancements in release 2.0
  • Mobile Extension: Use ANY device on ANY network as a PBX Extension and control calls with ViewPoint.
  • ViewPoint Phone: Integrated VoIP Softphone in ViewPoint
  • Wave IMpulse: Integrated, secure and private instant messaging solution.
  • Microsoft Exchange Integration*: "Always-On" real time synchronization of Contacts and Voice Mail
  • ViewPoint Shared Folders: Share ViewPoint Call Monitor, Contacts, Voice Mail & Call Logs between users
  • Configurable Personal Status: Allows users to dynamically control find-me / follow-me rules from any location.
  • Cascading Voice Mail: Rules-Based distribution and escalation of Voice Mail Notifications
  • All-Calls View: A Single integrated tab in ViewPoint that provides access to personal as well as Queue Calls.
• New Business Class IP Phone Family - Edge 5000i
  Support for new Edge 5000 Business IP Phones (3 models): All Models come standard with full duplex speakerphone, PoE, 2 10/100 Ethernet Ports and headset jack.
  • Edge 5000 8 button: Economy model
    • 8 flexible buttons
    • LCD with 3 soft keys
  • Edge 5000 24 button: Professional model
    • 24 flexible buttons
    • Backlit LCD with 3 soft keys
    • Optional Bluetooth or WiFi module*
  • Edge 5000 Large LCD: Executive model
    • 10 flexible buttons
    • Backlit LCD with 3 soft keys
    • Optional Bluetooth or WiFi module*
• Core System Enhancements
  • New High End VAM—Dual core w/ 2+ GB RAM *
  • Support 500 users on Wave IP 2500 (Requires Dual core VAM)
  • 100 Simultaneous Call Recording sessions per Wave IP system
  • 8 Channels of Music-on-hold per system
  • Back-up/Restore, upgrade and boot process enhancements.
  • SIP Support for RFC 2833
• Wave Client API: A comprehensive SDK that allows developers to extend the functionality of Wave, as well as, integrate with 3rd party enterprise applications.

• Expanded international support
  • ViewPoint; Support for Dutch, Italian and Turkish
  • Digital Edge 700 Phone: Support for German
  • IP Edge 5000 phones: Support for German and Turkish
  • New BRI Station side device support
  
  

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  The Vertical Wave IP System